Outputs

To understand how industry leading technology will affect the future of business and to appreciate how digital transformation can drive vision and goals. Digital discovery workshops were scheduled into three-hour sessions with each session concentrating on a specific capability.

This helped to:

• Enable project preconceptions to be re-evaluated.

• Allow project stakeholders to review the needs of the business and define a comprehensive digital business strategy.

• Capture and present the outcome of a session in real time, allowing for instant feedback.

This led to development of a Transformation Map to visually represent consolidated findings from all workshops. The map provides an overview of how transitioning from the current mode of operation to the desired future mode of operation can be achieved.

It also divided business operations into capabilities and transformation projects, that were mapped against each capability. It is essential to note that an improvement activity potentially affects multiple capability areas.

As outputs from the digital discovery workshops, spider diagrams provide a high-level visual representation of how the business perceives its current digital maturity, compared to where the business would want to target its future digital development.

requirement capture performs a detailed analysis of current processes and to capture the actual process requirements.

This will identify possible improvements and define pain points, bottlenecks and wasted effort within the current strategy.

This led to deconstructing each business process step-by-step, revealing an enormous amount of information, including pain points, duplication, and sub-optimal process design.

The ‘swimline’ mapping approach allowed the capturing of business processes in relation to a business project, enabling the mapping of connections and data flows between capabilities.

The business documentation generated to support each process provided a visual insight into the levels of manual intervention required to manage the business and the exercise allowed an outline business case and ROI analysis to be performed.

To understand the overall ERP market, future trends and to develop a targeted list of potential vendors, suitable for MMC offsite manufacturing business, it is necessary to understand the opportunities and possibilities that the ERP system currently offers.

This will allow the selection of an appropriate vendor and ERP system.

A fundamental requirement included communicating the right message, which enabled the down-selection team to concentrate on pre-selected and potential vendors and not waste time with products that did not meet requirements.

A select list of vendors were invited into the tendering process, allowing them to gain more information about the requirements and to learn more about the vendor’s capabilities.

This led to a comprehensive and robust down selection process allowing vendors to have a detailed representation of the company’s ERP requirements.

By providing a standard template for gathering vendor feedback, a quick and efficient comparison analysis could take place detailing how each vendor’s product could meet the business needs.

This allowed incompatible solutions to be quickly eliminated.

Vendors who meet and exceed the business requirements were invited to discuss their systems and provide a live demonstration of their product.

This allows the customer to match their expectations to the vendors capabilities.

By providing vendors with the company Capability Map, they were able to understand the business more fully.

The use of templates allowed for a quick analysis of responses. The evaluation of vendor responses demonstrated that smaller ERP providers may be capable of delivering almost all of the system requirements at a competitive cost.

The evaluation process ensures the business gets to know the vendor better including their system capabilities, implementation and support approach ensuring the best solution is selected.

The vendor(s) who demonstrated the best offering were offered a further in-depth opportunity to demonstrate their solution with the most impressive vendor being invited for a further demonstration to showcase their solution, in detail, using a simplified demonstration script.

Demonstrations were recorded so that they could be reviewed and shown to a wider audience following the demonstration day.

This resulted in the understanding that one single ERP system to manage Offsite MMC design, manufacturing, delivery, construction and project management is possible, but there are few vendors with targeted offerings in that market.